At www.shoesretailpro.com , we strive to ensure that your footwear reaches you in a timely and efficient manner. Below are the details of our shipping and delivery policies to guide you through the process., we strive to ensure that your footwear reaches you in a timely and efficient manner. Below are the details of our shipping and delivery policies to guide you through the process.
Processing Times:
- Orders are typically processed within 1-2 business days.
- Customized or personalized items may require additional processing time, and specific timelines will be communicated on the product page.
Domestic Shipping:
- Standard Shipping (7-9 business days): Free for orders over 50. a flat rate of $5.99 will be applied.
- Expedited Shipping (5-7 business days): A flat rate of $14.99.
International Shipping:
- International shipping rates and delivery times vary by destination. Please proceed to checkout to view the shipping costs for your location.
- Please be aware that international orders may be subject to customs duties and taxes upon arrival in the destination country. Any additional charges are the responsibility of the recipient.
Tracking Your Order:
- Once your order has been shipped, we will send you a confirmation email containing a tracking number.
- You can track your order through our website or by using the carrier's tracking system.
Delivery Issues:
- If you encounter any delivery issues, please reach out to our customer service team immediately for assistance.
- Please note that once a package is confirmed as delivered by the tracking system, www.shoesretailpro.com is not liable for any lost or stolen packages. In such cases, the customer assumes responsibility for any loss.
Address Changes:
- We are unable to modify the delivery address once an order has been dispatched. Please ensure that your shipping address is accurate at the time of checkout.
PO Boxes and Military APO/FPO Addresses:
- We do ship to PO Boxes and military APO/FPO addresses. Orders shipped to these addresses may require additional transit time.
Customer Service:
- If you have any inquiries or concerns regarding your order, our customer service team is available to assist you. Please contact us at [email protected] .
